Our Team
- Our experienced team has provided professional supervised visitation services for over five years throughout the Bay Area, supporting hundreds of families with care and consistency.
This year, we’re proud to welcome our first Spanish-speaking professional monitor, expanding access for bilingual families.
Families may also request a male or female monitor when available, ensuring comfort and cultural sensitivity for every participant.
What is Supervised visitation?
Supervised visitation offers a safe and neutral setting for parents and children to spend time together. A trained supervisor is present to ensure safety and support positive family connections, while keeping the focus on the parent-child relationship.
About US
Our Philosophy
Purpose of Supervised Visitation
Purpose of Supervised Visitation
We believe that every child deserves to have positive, safe, and nurturing contact with their parent or family member.
Our approach emphasizes structure, respect, and consistency — key factors that help children adjust and thrive during family transitions.
“Our shared goal is to create a calm, predictable, and positive environment where ch
We believe that every child deserves to have positive, safe, and nurturing contact with their parent or family member.
Our approach emphasizes structure, respect, and consistency — key factors that help children adjust and thrive during family transitions.
“Our shared goal is to create a calm, predictable, and positive environment where children can maintain meaningful relationships with both parents in a safe and supportive way.”
Purpose of Supervised Visitation
Purpose of Supervised Visitation
Purpose of Supervised Visitation
Supervised visitation allows a child to have contact with a parent or family member in a controlled and supportive setting.
The monitor’s role is to observe, document, and ensure safety—not to evaluate parenting, provide therapy, or offer legal advice.
All interactions must remain child-focused, free from conflict, and consistent with the terms of the current court order.
Parent Responsibilities
Purpose of Supervised Visitation
Parent Responsibilities
- Both parents are expected to arrive on time for all visits and exchanges.
- The custodial parent arrives first to drop off the child. The visiting parent should remain nearby and wait for the monitor’s notification to enter.
- Parents are to avoid any direct communication or contact before, during, or after visits.
- All communication with s
- Both parents are expected to arrive on time for all visits and exchanges.
- The custodial parent arrives first to drop off the child. The visiting parent should remain nearby and wait for the monitor’s notification to enter.
- Parents are to avoid any direct communication or contact before, during, or after visits.
- All communication with staff should be respectful and professional.
- Parents must comply with all program policies and instructions from the monitor at all times.
- Parents must not use alcohol, illegal drugs, or arrive under the influence of any substance before or during visits.
- Only individuals approved in advance (by the court or both parents in writing) may attend visits.
Our Services
Attendance, Punctuality & Cancellations
Parent Responsibilities
- Supervised Visitation (Off-Site / Community-Based)
- Safe Exchanges
- Virtual / Telephone Supervision
- Spanish-Speaking Monitoring Services
- Orientation / Intake Appointments
- Written Visitation Reports (Upon Request)
- Court-Ready Documentation (as requested)
- Travel / Off-Site Supervision (with prior approval)
Attendance, Punctuality & Cancellations
Attendance, Punctuality & Cancellations
Attendance, Punctuality & Cancellations
- Visits and exchanges begin and end promptly at the scheduled times.
- A 15-minute grace period is allowed; after that time, the session may be considered a no-show.
- 24-hour notice is required for cancellations whenever possible.
- Same-day cancellations or missed appointments will be charged at the full rate.
- Repeated late arrivals, cance
- Visits and exchanges begin and end promptly at the scheduled times.
- A 15-minute grace period is allowed; after that time, the session may be considered a no-show.
- 24-hour notice is required for cancellations whenever possible.
- Same-day cancellations or missed appointments will be charged at the full rate.
- Repeated late arrivals, cancellations, or no-shows may result in suspension of services.
- The monitor will determine whether missed time can be made up based on scheduling availability.
During Visits
Attendance, Punctuality & Cancellations
Attendance, Punctuality & Cancellations
- All interactions must remain child-centered, calm, and appropriate.
- Discussions about court cases, custody disputes, or adult issues are strictly prohibited.
- No coaching, questioning, or prompting the child regarding the other parent.
- Physical discipline, yelling, or threatening behavior is not allowed.
- Affection should always respect
- All interactions must remain child-centered, calm, and appropriate.
- Discussions about court cases, custody disputes, or adult issues are strictly prohibited.
- No coaching, questioning, or prompting the child regarding the other parent.
- Physical discipline, yelling, or threatening behavior is not allowed.
- Affection should always respect the child’s level of comfort.
- Food, gifts, or toys must be pre-approved by the monitor.
- Cell phones, photography, or video recording during visits are only permitted with prior approval.
- The monitor may end a visit early if any safety or behavioral concerns arise.
The child’s comfort and safety are always the top priority.
Documentation & Confidentiality
Documentation & Confidentiality
- Monitors document each session using objective, factual observation.
- Notes may include: arrival and departure times, interactions observed, and any relevant rule compliance or concerns.
- Reports are available upon written request and payment of applicable report fees.
- All records are confidential and are only released with a signed authorization or by court order.
- Monitors are mandatory reporters and must report suspected abuse, neglect, or threats of harm as required by law.
🕊️ Our Commitment
We believe that structure, consistency, and clear communication help families succeed in the visitation process.
Our team’s focus is always on safety, neutrality, and the child’s emotional well-being.
“Our mission is to create a calm, predictable, and positive experience where children can safely maintain meaningful relationships with both parents.”
About Us
Our Service Areas
Our Services Include the Following:
Our Services Include the Following:
- We proudly serve families throughout Calaveras County, including San Andreas, Angels Camp, Valley Springs, Arnold, Murphys, Copperopolis, and Mokelumne Hill, as well as nearby communities in Stockton and Modesto.
- Community-based visits are available upon request in neighboring counties when approved in advance.
Our Services Include the Following:
Our Services Include the Following:
Our Services Include the Following:
- Supervised Visits – Off-Site (Home or Community)
- Supervised Exchanges
- Telephone / Video Supervision
- Spanish-Speaking Monitoring Services
- Accurate and Timely Reports – Available upon request by the Parent, Attorney, and/or Court (inquire for pricing)
How to Get Started
Our Services Include the Following:
How to Get Started
- Schedule Your Orientation
Each parent completes an individual $45 orientation (about 60 minutes).
Complete Required Forms
You’ll receive your intake packet electronically for review and signature. - Submit Required Documentation
Upload or email your photo ID and court orders before scheduling begins. - Schedule Your Visits or Exchanges
Once bot
- Schedule Your Orientation
Each parent completes an individual $45 orientation (about 60 minutes).
Complete Required Forms
You’ll receive your intake packet electronically for review and signature. - Submit Required Documentation
Upload or email your photo ID and court orders before scheduling begins. - Schedule Your Visits or Exchanges
Once both parties have finished orientation and documentation, our office will contact you to coordinate the first visit