To help visits remain safe, neutral, and child-centered, all parents and participants are expected to follow these basic expectations:
Arrive on time and follow the monitor’s instructions for arrival and departure.
Do not arrive under the influence of alcohol, marijuana, illegal drugs, or non-prescribed substances.
Do not bring weapons or items that could be used as weapons.
Do not follow, harass, threaten, or intimidate the other parent, the child, the monitor, or any participant before, during, or after a visit.
Keep all conversations child-focused and appropriate.
Do not discuss court matters, custody disputes, child support, adult conflict, or future living arrangements with the child.
Do not speak negatively about the other parent or question the child about the other parent’s whereabouts, activities, or personal life.
Do not send messages, documents, or requests to the other parent through the child.
Do not use physical discipline, threats, yelling, intimidation, or inappropriate language during visits.
Food, gifts, toys, personal items, photos, phone use, or additional visitors must be approved by the monitor in advance.
If the child makes a statement related to safety, harm, abuse, or neglect, the parent should remain calm, listen without coaching or questioning, and allow the monitor to follow required reporting procedures.
The monitor may redirect, pause, or end a visit if safety concerns, policy violations, or inappropriate behavior occur.
Failure to follow program guidelines may result in the visit ending early, cancellation of future visits, or suspension or termination of services.